FAQ's

1. What are the main benefits of Humydry products?

Humydry Moisture Absorber products absorb humidity when it exceeds 50 – 60%. The devices contain absorbent granules which, when they come in contact with the air, absorb the excess humidity. They do not dry the environment: if the moisture is too low they stop absorbing, and activate only when the moisture exceeds the recommended levels. Our line of products is ideal for preventing problems caused by condensation moisture: stains on the walls, mildew, and unpleasant odors. Many of the Humydry Moisture Absorber products, in addition to their anti-moisture function, also act as air fresheners, available in different, pleasant fragrances. They are very simple to use and do not require electricity.
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2. What model do I need?

Humydry Moisture Absorber has products developed and designed for all types of spaces, based on the needs and sizes of each. For spaces up to 400 sq.ft we recommend Humydry Premium 35.3oz. For medium-sized spaces up to 200 sq.ft, Humydry Premium 15.9oz or Humydry Premium 15.9oz PLUS is ideal. These three products have an anti-spill system that prevents accidental loss of liquid in the event of bumping or overturning. Humydry Basic 8.8oz is the right product for small or medium-sized spaces like the bedroom or the bathroom. To prevent moisture and unpleasant odors in drawers, closets, or storage boxes.

3. How does the refill system work?

Many of the Humydry Moisture Absorber products work with refills: When the compound (granules) is completely used up, you can empty the liquid from the container and insert the refill.
Humydry® refills are composed of calcium chloride. This inorganic and mineral compound has highly absorbent properties.
Calcium chloride, when in contact with humid air, absorbs excess moisture and deposits it in the bottom of the unit as a liquid. Humydry® dehumidifier refills can be found in textile bags or in tablets. Both technologies have the same functionality while preventing direct contact with the skin and granule spillage while refilling. The tablets & textile bags are interchangeable. Make sure to use the right refill for the product you’re using. All HUMYDRY® products are labeled with the weight of the calcium chloride refill for easy identification.

 4. Where can I put it?

You can place Humydry Moisture Absorber products wherever you want and wherever you think they are appropriate. They are just as effective regardless of height or placement, provided that they are in the space where you want the product to remove moisture. You can place them at ground level, under living room furniture or under the bed, or in closets or drawers. Try to place them where they will not get bumped, so they won’t be overturned, and keep them out of the reach of children.

5. Do they dry out the air?

The recommended moisture level is 40-60%. Humydry Moisture Absorber products keep the percentage of moisture at those levels. When the level is below 40%, the granules stop absorbing moisture so the product will never dry out the air. But when the humidity levels are very high, the compound will accelerate absorption so you enjoy a healthy, pleasant atmosphere.

6. How long does it take to solve the problem of excess moisture?

That will depend on the amount of environmental humidity, but with continuous use of the HUMYDRY products you will solve the problems of unpleasant odors, the proliferation of mildew, and the appearance of stains. In the event of damage caused by seepage from outside, call a technician.

7. What are the advantages of Humydry products over electric dehumidifiers?

HUMYDRY products operate without electricity, so we can place them where it’s most convenient for us and in as many rooms as we think are necessary. Also, they’re more economical.

• No noise.
• No electricity use.
• Can be placed in as many rooms as necessary.
• Operate 24 hours a day 365 days a year controlling moisture, if necessary.
• Do not dry the air.
• Do not need maintenance.
• More economical.

8. Are HUMYDRY products safe?

Behind the wide range of HUMYDRY products there is more than 35 years of research and innovation, in order to always give the consumer high quality products that are safe to handle. Our moisture absorber products include high-quality design elements and materials that make them safer and stronger. Elements such as the drainage system, secure clipping, or the anti-spill system that some of our products include make them appropriate and safe for use all over the house. The absorbent granules in the HUMYDRY Moisture Absorber products are made of calcium chloride, a chemical compound used in the pharmaceutical or food industries. It is not toxic, but it is an irritant. Therefore, contact with eyes, skin, or clothing should be avoided. Keep out of the reach of children. It is important to follow the instructions and recommendations for use of each product, as you would with any chemical product. Read the label before using.

9. What precautions should one take when using Humydry products?

Direct contact with eyes or skin can cause irritation. Inhaled calcium chloride dust can irritate the upper respiratory tract. Avoid contact with skin and keep the product out of the reach of children and animals. In case of ingestion, go to the doctor immediately.

10. How can I clean a surface that has come in contact with the liquid produced by HUMYDRY Moisture Absorber products?

To clean the product that has spilled on metal or non-porous surfaces, we recommend washing with copious amounts of warm water. If the brine comes in contact with a porous floor and you did not detect the spilled liquid right away, the stain may remain after a first washing with warm water. Clean the stained surface several times. If the stain remains after several days, we cannot guarantee that it will go away completely. For stains on fabrics, follow the garment manufacturer’s cleaning instructions. Materials such as paper and cardboard cannot be saved after coming in contact with the brine (water with a high concentration of dissolved salt) generated by the Humydry Moisture Absorber products.